Terms of Service
Terms of service for Graspeo
Last updated: November 26, 2025
Introduction and Acceptance of Terms
Welcome to Graspeo, the AI-powered quiz and flashcard generator that transforms any content into interactive learning materials. By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our service.
Use of the Service
Graspeo provides a comprehensive platform for generating quizzes and flashcards from various content sources including text, PDFs, images, and links. You can create, edit, share, and export your learning materials. You agree to use the service in accordance with all applicable local, state, national, and international laws and regulations.
User Accounts and Registration
Account Creation: To access certain features of the service, you need to create an account. You must provide accurate and complete information during the registration process.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
User Responsibilities: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Content and Intellectual Property Rights
All content provided through Graspeo, including but not limited to the platform interface, AI generation technology, quiz templates, and documentation, is protected under copyright law. The copyright owner of Graspeo is graspeo.com.
You acknowledge that you do not own the underlying technology or intellectual property that makes up the Graspeo service, and you agree to respect the intellectual property rights of graspeo.com and any third parties.
While you retain ownership of the quizzes and flashcards you create, the core Graspeo platform and technology remain the property of graspeo.com.
Prohibited Activities
You agree not to engage in any of the following prohibited activities while using Graspeo:
- Unauthorized access to or distribution of our proprietary technology
- Reselling or redistributing Graspeo services without authorization
- Interfering with or disrupting the security or performance of the service
- Using the service for any illegal or unauthorized purpose
- Attempting to bypass any security features of the service
- Uploading content that violates copyright, trademark, or other intellectual property rights
- Using the service to generate harmful, offensive, or inappropriate content
Privacy and Data Collection
Graspeo collects the following types of data:
- Account Information: Information you provide when creating an account
- Usage Details: Data related to your activity on our service
- Device Information: Information about the device you use to access our service
- Cookies: Data that helps us enhance your experience with our service
- Payment and Billing Information: Data necessary to process payments
For more details on data collection practices, please refer to our separate Privacy Policy.
Pricing and Payments
- All purchases are final and non-refundable unless otherwise required by law
- Prices are subject to change with notice to users
- You agree to pay all charges associated with your selected plan
- Payment terms are based on your selected payment method and plan
Termination
We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the service, us, or third parties.
Disclaimer of Warranties
The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.
Limitation of Liability
To the fullest extent permitted by law, graspeo.com shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the service.
Indemnification
You agree to indemnify and hold harmless graspeo.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the service or violation of these Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which graspeo.com operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service will be resolved through binding arbitration in accordance with applicable laws.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.
Content Moderation and Acceptable Use
Graspeo maintains a safe and appropriate learning environment through the following measures:
- AI Content Filtering: Our AI models (OpenAI) automatically refuse to generate copyrighted, illegal, NSFW (Not Safe For Work), harmful, or offensive content
- User Responsibility: You are responsible for ensuring that content you upload complies with applicable laws and does not infringe on third-party rights
- Prohibited Content: You may not upload or attempt to generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Enforcement: We reserve the right to remove content and terminate accounts that violate these policies
Refund Policy
Our refund policy is designed to be fair to both our users and our business:
- General Policy: All purchases are final and non-refundable unless otherwise required by applicable law
- Service Issues: If you experience technical issues that prevent you from using our service, please contact us at support@graspeo.com within 7 days of purchase
- Refund Requests: Refund requests will be evaluated on a case-by-case basis. We may issue refunds at our sole discretion for valid technical issues or service failures
- Processing Time: Approved refunds will be processed within 5-10 business days to your original payment method
- Subscription Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period
- No Partial Refunds: We do not provide partial refunds for unused credits or unused subscription time
For refund requests, please contact us at support@graspeo.com with your order details and reason for the request.
Contact Information
If you have any questions about these Terms, please contact us at:
Service Provider: Graspeo
Location: Guangdong, China
Email: support@graspeo.com
Website: graspeo.com
By using Graspeo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Graspeo!