Privacy Policy
Privacy policy for Graspeo
Last updated: November 26, 2025
Introduction
Welcome to Graspeo, the AI-powered quiz and flashcard generator that transforms any content into interactive learning materials. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you use Graspeo.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using Graspeo:
Account Information
What We Collect: This includes your name, email address, and any other information you provide when creating an account.
Purpose: To manage your account and provide customer support.
Usage Details
What We Collect: Information about how you use Graspeo, including your interactions, features accessed, quiz and flashcard creation activity, and usage frequency.
Purpose: To analyze user engagement and improve our services.
Content You Upload
What We Collect: Files, text, links, and images you upload to generate quizzes and flashcards.
Purpose: To process your content and generate learning materials using AI technology.
Device Information
What We Collect: Data regarding the devices you use to access Graspeo, such as device type, operating system, and browser type.
Purpose: To optimize our services for different devices and ensure compatibility.
Cookies
What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
Purpose: To enhance the functionality of our services and personalize your experience.
Payment and Billing Information
What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
Purpose: To facilitate billing and payment processing for our services.
Data Storage and Security
We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
User-Generated Content and Data Retention
Content You Upload
When you upload files, text, or links to generate quizzes and flashcards:
- Privacy: Your content is stored securely and is NOT publicly accessible to other users
- Processing: We use third-party AI services (OpenAI) to process your content and generate learning materials
- Third-Party Data Retention: OpenAI retains data for 30 days for abuse monitoring purposes, then permanently deletes it according to their data retention policy
- Your Control: You can delete your quizzes, flashcards, and uploaded content at any time from your dashboard
- Training Data: We do NOT use your content to train AI models or for any purpose other than generating your requested learning materials
- Data Retention: Your content is retained as long as your account is active. Upon account deletion, all your data will be permanently removed within 30 days
Content Moderation and Safety
Graspeo is committed to maintaining a safe and appropriate learning environment:
- AI Content Filtering: We use AI models (OpenAI) that automatically refuse to generate copyrighted, illegal, NSFW (Not Safe For Work), harmful, or offensive content
- Built-in Protection: Our AI provider has built-in content filtering to ensure compliance with content policies and community standards
- User Responsibility: Users are responsible for ensuring their uploaded content complies with our Terms of Service and applicable laws
- Reporting: If you encounter inappropriate content, please report it to us immediately at support@graspeo.com
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Service Provider: Graspeo
Location: Guangdong, China
Email: support@graspeo.com
Website: graspeo.com
By using Graspeo, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!